FAQ
About Guild Wars FAQ1. What kinds of payment methods do we accept?
We currently accept Paypal for the small order as our preferred online payment processor. Payment with confirmed mailing address and optional verified buyer status will help ensure your order is processed faster. As to the large or the bulk order, we prefer accepting money order or wire transfer method.
2. How to buy from us?
First choose the currency or items or power-leveling and put them in the shopping cart.Second: to choose the paid method (how to pay by paypal, card, money booker or western union, then just following the steps it remind you. It is very easy. Thank you very much.
3. How to get Gaia online Gold?
Register an account on http://www.gameim.com. If you have already been our member, please disregard this request. Your every consumption on our website will be recorded, and it will bring you up to 3% cash back with your payment in our system every time. Gaia online Gold will be added to your account automatically in return for your extended support to our website. You can check your Gaia online Gold status on our website anytime.
4. Are there discounts for larger orders?
The good news is YES. This will be based on a case by case basis. Please contact us via email or instant messengers. Usually we accept money order and wire transfer as the payment method for the bulk sale.
5. How long does the delivery take?
It will take 10-30 minutes generally according to different purchase amounts. It will take at most 36 hours to deliver if your order a large amount and we may give you some discounts. If we still can not deliver in 36 hours, we will give you some discount for your waiting. Please see the details in each game introduction.
6. Why do you sometimes need to call me when I have placed an order?
There may have been an error on your order, a misspell character name or complications with payment. If you have been unavailable to receive your order, we may call you to ask you to collect your order in game, if remote delivery is not available.
For larger orders, we must confirm your identity and legitimate possession of the card or Paypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.
If you are worried about an order or have not managed to resolve an issue via e-mail, we may call you to assure you and help resolve any problems you are having.
7. If I buy an account from your site, can I move that character to a different server?
No. Unless you are the original owner of an account you cannot move it between servers.
8. What is a transaction ID? Where do I find it?
A transaction ID is term used to describe Paypal payments. Every time money is sent or received through Paypal, the transaction is assigned its own individual transaction ID. Transaction IDs are typically 16 digits long and contain both numbers and letters. If you have a Paypal account, you may log in and review the transaction ID under recent transactions. If you used a credit card, a confirmation email will be sent to the e-mail address you provided while making the purchase.
9. How to open an account in Paypal?
To open an account in Paypal, simply visit www.paypal.com. From there you can click on the 'sign up' button and follow the registration process. Paypal has a user friendly system to help new users create their accounts.
10. How to verify my Paypal account?
The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. After logging into your Paypal account, click the option that says verify my account, and Paypal will give instructions on what to do next. Paypal will make two small deposits into the bank account attached to your Paypal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into the Paypal query page and your account will then attain verified status.
11. Is this trade safe or legal?
Our company has built for over 5 years, and served hundreds of thousands of customers. We conduct many transactions per day. The stock we have available has been purchased legitimately from game players the world over who chose to sell their excess.
12. Got any other problems?
Please contact us to have instant helping by live chat or MSN. MSN Messenger: services@gameim.com or sales@gameim.com. Thank you!